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Borrowers
Congratulations
on purchasing a new home. We wish you the best. Buying a
home brings important responsibilities and sometimes
a few unanticipated expenses. We look forward to working
with you to help you to better understand homeownership. Our program is part of the purchase of your home and is
provided to you at no cost.
Once your mortgage professional or builder has signed you up
for our program, you will be receiving homebuyer education.
We offer a comprehensive course that covers all of the
basics that a homebuyer needs to be successful. After you close on your loan, you will learn additional
information about homeownership, budgeting, and the power
of compound interest.
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Mortgage Payment
Protection
One of the principal reasons that borrowers fail to make
mortgage payments is because of unanticipated job loss. For
this reason, as part of our program, the borrower is
enrolled in a mortgage payment protection plan. This plan
will typically cover a 12 month period and will pay the
borrowers mortgage payment in the event of job loss through
no fault of the borrower. The plan will pay a total of six
mortgage payments of up to $2,000 per month.
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Home and Family
Protection
Home Deductible Reimbursement Protection
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Supplements current homeowners or renters insurance by
paying the deductible, up to $500 when an insured loss occurs.
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Provides $500 emergency cash to help pay living expenses
if a home becomes unlivable due to an insured loss.
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Up to $250 reimbursement for services of a locksmith
when locked out of the home.
Emergency Medical Expenses for the Individual and Family
Identity Theft Restoration Services
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Provides consulting services to identity theft victim.
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Determines nature and extent of identity theft.
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Completes “ID Theft Recovery” Kit(s) based on victim’s
residential address, type of identity theft, and number of thefts.
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Mails completed “Kits” and supporting documentation to
all three credit bureaus, the Social Security Administration, the Federal Trade
Commission, the U.S. Postal Service and other local, state and federal agencies as needed.
Roadside Assistance
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Up to 25 miles tow guaranteed no “out of pocket” cost to
customer per occurrence.
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Program includes Towing, Jump Start, Fluid Delivery,
Tire Changes, Lockout, and Trip Routing Services.
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Mortgage Monitoring--Buyer Education
In the home buying
process, borrowers are inundated with information. We help
them sift through this information in a structured way and
make sure important points are not lost. Our budget
counseling helps them to remain grounded during and after
the home buying process.
We offer a comprehensive
buyer education course. The course is divided into two
parts: 1) pre-purchase and 2) post purchase. Buyers will
also be offered counseling on budgeting and important issues
relating to home purchase and ownership.
Encouraging Responsible Habits—One of the most
important principles to maintain responsible homeownership
is the ability to weather unforeseen financial
difficulties. Essential to this ability is a financial
reserve. The goal of our program is to help homeowners to
establish habits that will lead to greater financial safety
and security. An essential quality of a good homeowner is
the ability to create and preserve a reserve fund̶—a
financial safety net the homeowner contributes to every
month. Developing this habit is important in the first
months of the mortgage.
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